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Telephone credit card processing | Is it right for your business

Posted by Alex Neir on Tue, March 27, 2012 @ 02:09 PM
Telephone Credit Card Processing

Accepting credit card payments is a proven way to increase sales and grow your business. However, it may seem like there is a lot of equipment you need in order to accept credit card payments from your customers. This not always the case as all you need is a telephone.

A telephone credit card processing account allows your business the convenience of accepting credit cards and all you need is a telephone. Once the account is set up you will be given a voice authorization phone number to call when you need to accept a credit card payment. When calling all you need to do is provide the credit card number, expiration date, billing zip code and the three digit code on the back of the card. Once that information is provided you will be given an authorization code that the credit card has been accepted. That’s it. A simple solution to accepting credit cards without the need for expensive equipment.

Another benefit about setting up a telephone credit card processing account is that you can expand the account as your business grows. You can add processing through a smart phone which gives your business the ability to capture customer signatures at the sale. You can also add a virtual terminal which gives your business access to a terminal at the office for instances when your customers call in to order products or service.

There are many conveniences to adding a telephone credit card processing account and very little expense. By making it easier for your customers pay, you are expanding your reach and are creating the infrastructure necessary to grow your company.

Tags: Mail and Telephone Order, MOTO Account, Telephone Credit Card Processing

Payment Processing Solutions for Every Business

Posted by Alex Neir on Tue, September 20, 2011 @ 12:24 PM
Payment Process

Payment Processing Solutions for Every Business

Every business needs a payment process that is convenient, well structured and dependable. The right process will save you time, will be cost effective and will eliminate potential issues from occurring. 

For Any Business


Whether your business is in retail, media, sports, health, etc., they can all benefit from credit card payment processing. This payment process is suitable for any business.

  • Retail - Merchandise is purchased and sold from an established and fixed location.
  • eCommerce - Used for buying and selling products and/or services via electronic systems, such as the Internet and other PC networks.
  • Mail Orders / Telephone Orders - The main source of income for a merchant is provided through mail and telephone sales.
  • Wireless - Wireless processing is utilized by merchants who operate their business remotely. A mobile business needs the ability to effectively process wireless payment transactions.


With the right service you will receive:

  • Experience - The right payment processor will have the experience and know how to efffectively deal with and meet any need that may arise.
  • Exceptional customer service - The right processing service will be available to answer any questions or concerns 24 hours a day, 7 days a week.
  • Expert Chargeback Management - Working with the merchants to decrease the amount of chargeback conflicts and disputes, as well as supply adequate procedures for payment processing.
  • Effective Fraud Prevention Tools - The right processor will effectively combat fraud. A good process will help to reduce fraudulent transactions from occurring. The processor will support systems including, MasterCard SecureCode, Verified by Visa, the Card Security Codes (CVV2, CVC 2, and CID) and the Address Verification Service (AVS).

The Takeaway

Merchants must be diligent in their search for the appropriate payment processing solution for their business. The right processor will be able to suit your needs and will provide the most efficient solutions. The ideal processor will have a well maintained processing structure, will meet specific areas of expertise and will provide excellent rates.

If you would like to speak to a represenative at Maxx Merchants to discuss a customized solution specifically addressing your businesses unique needs please call (800)917-8026. Or shoot us a messaage on our contact us page.

Tags: Interchange Fees, Merchant Account, Mail and Telephone Order, Payment Processing, Internet Credit Card Processing

Why are rates higher for Internet, Mail and Telephone order charges?

Posted by Alex Neir on Fri, February 11, 2011 @ 02:54 PM
Internet Mail and Telephone Order

Why are merchant account rates higher for Internet, Mail and Telephone Order transactions?

 The rates charged for credit card transactions vary based on the perceived risk associated with the transaction. The transaction is perceived to be more risky when there is less control over who is initiating the transaction. Transaction risk has been established by the credit card associations (Visa, Master Card, Discover, etc) and can be grouped into three categories:

  1. Card present, person present transactions
  2. Keyed transactions
  3. International and corporate card transactions

Card present, person present transactions, also known as swiped transactions, represent the lowest risk. The risk is lower because the merchant has more control over the customer initiating the transaction. The merchant can check the customer’s identification to make sure it matches the credit card being used. This greatly reduces the probability that the transaction is fraudulent.  

Now, the rates for internet, mail order and telephone orders fall into our second category, keyed transactions. When a credit card transaction is completed via the internet, mail or telephone the order must be keyed into the credit card terminal by the business. The credit card is not present at the time of the transaction and therefore the identity of the customer placing the order can not be verified. Due to the fact that there is less control over the customer, the perceived risk is higher and therefore the rate is higher.

The last category, international and corporate cards represents the highest perceived risk. This is due to the fact that international cards are unable to be address verified leading to higher fraud and corporate cards have multiple authorized users also leading to higher instances of fraud.

If you would like help opening a merchant account please contact our friendly staff at (800)917-8026 and we can get you set up quickly and easily.

Tags: Merchant Account, Internet, Mail and Telephone Order, MOTO Account